U/B Teem Please Help Me

Hi Mate,

I try to open the s/w it's provide this err:

TReadBoxIDThread 2.8.5.2513 ended at: 2010/02/23 11:29:31
Terminated with error: No figure opened [00000001].00001100
MCU Boot Version: 1.069, and up to date.
Device open unsuccessful at USB->Universal Box [UBOZ4AI5]

Please Help me U/B Teem.

Thanks.