iPod Reset Utility

iPod Reset Utility

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Use iPod Reset Utility to fix the following issues:

* iPod will not play music, and cannot be restored using iTunes.
* iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
* iPod shuffle (1st generation) is identified as a device in "Recovery mode." iPod shuffle (2nd generation) is identified as a "USB DFU device."


Using iPod Reset Utility

1. Quit all running applications on your computer.
2. Open iPod Reset Utility.
3. Connect iPod to a USB port on your computer. Do not connect iPod to a USB port on your keyboard, or other non-powered USB hub.
4. Click the Reset button.
5. If prompted, enter an administrator name and password. Notice: Do not disconnect iPod during the reset process.
6. When complete, quit iPod Reset Utility and open iTunes to load music onto iPod.

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