Smti error: Openning com port!

I am disagreeable to unlock my411c but the smti provide me this nonachievement :

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Detect Phone:

Found Phone, Phone Info:
- Phone Type :my411C
- Phone FW :EON,BE: 011007 0958
- Phone HT :73 20 05
- Phone IMEI :357970011302026
- Prod. Code :253007293
- Board Type :m63

- NOR Flash ID :0001 2D7E 2D2F 2D00
- Chip [0] :Spansion S29NS256N 256Mbit

Boot Method: "HS Device" Autodetect

Operation Cost:
- Clear/Set Net Code :FREE (ballance >= 25)/1 Credit (ballance < 25)
- Change Firmware :1 Credit (ballance >= 25)/2 Credit (ballance < 25)

P.S. GP Method Work Only USE "SMTi Virtual Port(COM0)"
HS Method Clear User Code 1 Credit



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Do Code Jobs:

POWER ON PHONE ...Ok!

v.rom :0502
hash :62FB6505AC902905678D99DD748702EE
dieid :24500217C1D003C2000000000000147A

- Load Certificate ...

- ERROR: OPENNING COM PORT!


why nonachievement inaugural com opening gratify help me :confused: