Dongle memory is smaller then required by your selection!

I meet purchased some credits for Pack 5 but when I try and update my box for Pack 5 I intend this message;

Connecting to server...
Asking server for access ...
BOX SN: 62XXXXX
Dongle space: 24192 bytes
Card OS: 109
Erasing dongle accumulation ... Please Wait !
E_STAT: 000000000000000000000000000000000
Dongle space: 24192 bytes
Card OS: 109
Latest firmware: FW2_11
Required dongle space: 28540 bytes
Dongle module is small then required by your selection!
Time needed - 00:01:07


What can be finished to mend this please!